Course Overview
Information is everything. If you’re working to enable people, carers and families to take control of their care and support; and make well-informed choices about it, having the right information available is crucial.
The right information and advice increases the ability to exercise choice and control. It is therefore a vital component in preventing or delaying the need for care and support which can give people a better quality of life for longer; and it’s crucial in delivering a duty of care in health and social care when people need it.
Target Audience
This course is perfect for you if you’re a social worker, care manager, care or support broker, public sector strategic manager, health and social care commissioner or if you’re working in information and advice services in the statutory, private and voluntary sectors, including one-stop shops or in a financial information and advice role. It’s also invaluable for care and support housing providers and local authority communications and ICT staff.
Learning Objectives
Once you’ve completed this course, you’ll have a complete working knowledge of:
- Why providing information and advice is important
- What types of information and advice are available
- The problems people have had in the past with accessing information and advice
- What local authorities’ basic duties are in relation to the provision of information and advice
- How local authorities should work with other national sources of information
- How much local authorities need to know about other sources of information
- How local authorities should think about the service they provide to their communities
- When a local authority’s activities should refer people to impartial advice
