KPrime Technologies paves the way for leaders with Go1

KPrime Technologies is a contract sales and service organization that provides authorized sales and strategic service support across North America. They’re known for their security expertise, and they provide a complete security solution that includes security cameras, access controls, and advanced screening systems. 

Isabela de la Rosa, Training Program Manager, oversees the company’s learning management system (LMS) and the creation and delivery of training programs focused on soft skills in areas like leadership, sales, and customer service. 

We'll share how KPrime Technologies enhanced their training approach with Go1, improving their efficiency, cost-effectiveness, and leadership training.

Key takeaways:  

• Safety and soft skills training significantly improved employee performance and engagement. 
• KPrime Technologies enhanced their training approach with Go1, improving efficiency and cost-effectiveness. 
• Go1's accessibility and extensive content library made it a valuable learning tool. 
• KPrime plans to continue leveraging Go1 for future training initiatives and expanding virtual training offerings. 

The challenge 

Before implementing Go1, Isabela and her team relied on manual training methods for onboarding new hires both in-person and virtually. They lacked a structured L&D system and the in-house expertise to curate and assign appropriate training content to teams, which posed significant challenges, particularly when dealing with a large influx of new employees. 

When Isabela was suddenly faced with the urgent need to onboard and train 120 new employees, she turned to Go1 to help her address this challenge.  

The solution 

KPrime selected Go1 as their learning and development partner based on several key factors, including Go1’s partnership with UL Solutions, which KPrime used for most of their safety trainings; the broad range of safety training content available on different topics; and the seamless integration with their existing LMS. Plus, Go1 had content available in both French and English. 

“Go1 has been instrumental in simplifying the process of delivering training in both French and English, enabling KPrime to provide comprehensive training to all employees without the need for in-house subject matter expertise,” Isabela said. “The platform's accessibility and extensive content library were particularly appealing.” 

KPrime also leveraged Go1 beyond safety training, incorporating content from the Go1 library into a 21-day leadership course that helped prepare leaders for in-person sessions. 

The impact 

“The impact of Go1 on KPrime's business has been significant,” said Isabela. “Safety training has enabled technicians to perform their work more effectively, while soft skills training has boosted employee confidence and engagement. We have achieved cost savings by utilizing Go1 for leadership training, with 53 leaders completing the program at a fraction of the previous cost.” 

Isabela’s ability to review and select courses that had the best ratings, the right length, and the most well-known content providers helped her choose courses that would increase engagement. And engagement has risen, with employees showing increased motivation to complete courses.  

In summary, Isabela noted, “Go1's learning ecosystem is an excellent way to broaden horizons, consolidate diverse expertise, and expand knowledge. It encourages creativity in course creation and promotes continuous learning beyond current job roles.” 

What's next? 

KPrime plans to continue rolling out leadership courses and expand its annual L&D calendar for employees. Isabela aims to incorporate team-building activities using Go1 content and expand its virtual live training sessions.