Aviation

ASL Aviation: A Go1 Case Study

ASL Aviation Holdings needed a robust, user-friendly learning platform to meet the diverse needs of its workforce, so they turned to Go1. The results speak for themselves.

Taylor Cole, Copywriter

2023-08-10

With more than 3,000 employees located across the globe, ASL Aviation Holdings – an aviation services provider, and cargo and passenger airline operator – needed a robust and user-friendly learning platform to meet the diverse needs of its workforce. Senior management also saw the potential of Go1 to reduce training costs and provide a greater return on investment. The results? They speak for themselves.

Pull quote with the text: It's a simple tool that's easy to use by all employees because it's very straightforward and user-friendly - so from one to 10, I would give it an 11

The goals

Triggered by a group-wide project focused on standardizing processes, tools, and systems across all its holdings, ASL Aviation identified a need for a single learning platform that was suitable for its worldwide employee base. “[We needed] something bigger and better that could be used by all staff 24/7 and that would train everyone in the same way,” says Susana Pires, Group H&S Manager.

On the wish list for the learning platform were:

the ability to customize and upload ASL's own training
grouping different people from different entities in the LMS
reporting on the number of hours of training per individual, as well as total training time and courses

Another important objective? Reduce company-wide training and HR costs. Prior to implementing Go1, training would take place in person and on-site, which was a significant expense once airfares, accommodation, training costs, and time away from work were factored in.

The approach

In March 2022, ASL Aviation launched the “ASL Learning Academy” to develop, grow, and enhance the skills, experience, and knowledge of its employees. No matter where they are located, employees can now find relevant training that fits their needs.

At the same time, the organization rolled out a new competency framework, the “ASL Way.” Combined with quarterly reports from the Go1 platform, this allows ASL to measure the performance and success of the ASL Learning Academy.

Pull quote with the text: Within the last year-plus I have never needed a piece of content that wasn't available within Go1. It's very easy to find specific content by searching, and there is a lot to explore and choose from.

The depth of content has been key to the success of the Go1 and ASL Aviation partnership. From mental health and wellness in the workplace to health and safety requirements, there’s training to suit everybody: “I can say that within the last year-plus I have never needed a piece of content that wasn’t available within Go1. It’s very easy to find specific content by searching, and there is a lot to explore and choose from,” says Susana.

The impact

ASL Aviation expects a return on investment within three years of implementing Go1. Savings come from moving 12 in-person courses per year, each of which cost several thousand euros per training, to an online environment. There are benefits for employees too, including less travel and time away from family.

Since ASL started using Go1, more and more employees are moving away from manual tools like Excel. Susana also points to the fact that there have been lots of hearts and likes on training sessions. “And we haven’t received any negative feedback so far.”

The cooperation and response time of the Go1 support team, the easy-to-navigate system, its inbuilt content library, and the ability to customize content have all had an impact on the success of the ASL Learning Academy. The future, says Susana, looks “bright and challenging!”