To communicate effectively it's important to create a climate that suits the person you are speaking to. There are tools and methods you can use to create better conditions for communication. They enable you to be on the same wavelength as the person you are talking to and to listen effectively and still put your ideas across.
This course will cover:
Anyone whose job is dependent on building successful relationships.
PMI accreditation: earn 0.5 PDU points from PMI.