Sales skills can be daunting when first starting out but the topics in this service based sales course will give you confidence and you will quickly find these sales fundamentals easy to apply whether in a telephone based role or face to face and watch your sales results grow. These skills have been put together to give you a great refresher and run down on sales skills. Whether phone based or face to face these skills can be easily applied in any sales related role.
This sales skills course is divided into 6 parts. Each segment is provided as a 10-minute video and a workbook with three sections in each video guiding you to pause and answer questions that apply to you in your role.
Topics for this course include:
Know your business, introduction to selling, managing customer needs, outbound calling, closing the sale and negotiation skills.
Each topic includes a workbook that will help you apply the principles in your role and provide an action plan that you can work towards for each area.