Navigating the Workplace with Emotional Intelligence

Navigating the Workplace with Emotional Intelligence

In this course you will learn how Emotional Intelligence (EQ) can improve your interpersonal relationships, teamwork, stress management and conflict management.

Updated Mar 11, 2018
Any organization, regardless of its size, industry or location, is made up of people – people who interact on a daily basis, and not always without incident. Developing emotional intelligence within the organization is a key factor in ensuring that these relationships run smoothly. This is especially true of leaders, who must provide an example of how to behave in group settings. In this course, you’ll learn how building emotional intelligence, or EQ, can improve team or group interactions. You’ll also explore the role of emotional IQ in workplace activities, conflict and stress management, as well as employee influence and engagement.