This course forms part of the course 'Level 1 / Alcoholic Beverages'.
In this course:
The course is intended for any new staff in the hospitality industry who are expected to make or serve drinks, plus anyone working in an F&B service role who needs to refresh their foundation knowledge on alcoholic drinks.
By ensuring a thorough understanding of the different alcoholic drink categories, organisations will be increasing the knowledge base of their staff and making sure team members not only understand the products they serve but are more confident in selling them. Enhancing employees’ ability to better serve guests has a flow-on effect throughout the whole business, in terms of positive reviews, social media and word-of-mouth recommendations – which helps increase repeat clientele and maximises revenue.