Difficult Conversations

Difficult Conversations

Pearls of Wisdom
Updated Jun 04, 2018

Course description

Demonstrates a structure in which we can assess the real reasons why we need to hold difficult conversations. It enables us to reflect on our personal thoughts and biases, providing real objectivity and a balanced viewpoint prior to having a difficult conversation.

Learning outcomes

  • Outline a structure in order to assess your current situation and provide a methodical approach in dealing with difficult conversations