interactive
Criticizing A Team Members Work
Learn the importance of dealing with the actual performance problem and not the personality of the team member.
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An essential part of leadership involves letting team members know when their work is suffering. Gaining agreement about the performance gap is the first step to improving performance. The goal of this "What to say when..." course is to help managers and other leadership staff to learn the most efficient way of handling one of their most important tasks getting team members back on track when they have a performance issue.