One of the most important aspects of leading others is building trust. Trust sets the tone for any working relationship and creates the environment for great work to flow. When trust is present, leaders know their employees are working hard to achieve their goals and objectives, while at the same time employees know their leader believes in them to do the job they were hired to do—without the need to continually check in and monitor progress. When trust does not exist, leaders are weary, and are not sure if their employees are doing what they’re supposed to do. So leaders call and email, and call again. Yet constant phone calls and emails to monitor progress wear employees down. This lack of trust hurts work relationships as well as performance because employees are left to question every decision they make, and are not free to do their work in the way they think is best. By completing this course, you will learn how to shift your mindset to successfully build trust and lead others in the virtual environment. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).