1 Minute Acknowledge Customer Contact

1 Minute Acknowledge Customer Contact

Learning Planet
Updated Nov 09, 2018

Course Overview

Customers just want to know what is happening. If you acknowledge a customer's initial enquiry or visit as soon as they arrive, they feel welcomed and important. If you ignore a customer either unintentionally or deliberately, you have created a negative impression and immediately tell the customer they are not that important. Here we share some ideas on how we can acknowledge customer contact effectively.