Digital literacy isn’t just another skill—it's essential

Almost all jobs in 2025 require digital skills, but many organizations still don't treat digital literacy as a business priority.

That’s a pretty big risk. Digital literacy is no longer optional—it’s essential to productivity, collaboration, and security. A strong digital literacy program helps employees work smarter, stay safe, and adapt to change.

• More efficient work: You can automate tasks, troubleshoot issues, and use tools like spreadsheets or CRMs with confidence
• Seamless collaboration: With tools like Slack, Teams, or Google Workspace teams can connect across time zones and work styles
• Security know-how: Recognizing phishing, managing passwords, and understanding basic cybersecurity practices are a must in 2025
• Fast adaption to change: Keeping pace with evolving technology and new workplace expectations has never been so crucial

If your employees struggle with these basics, it’s definitely time to build a more structured learning experience.

1. Data handling: From spreadsheets to dashboards, help teams analyze and visualize information.
2. Digital communication: Virtual etiquette, collaboration platforms, and asynchronous tools.
3. Cybersecurity awareness: Recognize phishing, protect sensitive data, and use strong password practices.

Start with a skills audit

What’s holding your team back? Where do they need support? A simple self-assessment or team survey will help uncover gaps. To make it easier, we researched the biggest skills of today and created a self-assessment (linked below) that you can download and share with teams. After you get results, start to set measurable goals like: 90% course completion within 6 months or 60% drop in phishing-related incidents.

Create a focused, flexible curriculum

Instead of overwhelming your team with dozens of generic courses, focus on what matters most:

• Foundational tools: Email, spreadsheets, cloud storage
• Job-specific tools: CRMs, analytics platforms, task managers
• Security basics: Phishing prevention, safe file sharing, and privacy compliance

Need a shortcut? Download our digital literacy curriculum checklist.

Deliver content without extra admin

You don’t need to source content manually anymore. With Go1, you have access to expert-led training on digital tools, cybersecurity, and more—all through one subscription. And your team benefits from:

• Bite-sized modules that lead to better retention
• Blended learning options for more flexibility
• Real-world examples that make learning relatable

A strong digital literacy program is one that adapts as your business grows. Here's how to make it more comprehensive and scalable:

Tailor by role

Go beyond generic content by customizing tracks and assigning curated learning paths by team or job function.

• Sales? Focus on CRMs and video tools.
• Ops? Prioritize spreadsheets and automation.
• Data teams? Dive into analytics and dashboards.

Roll it out in phases

Avoid overwhelm by breaking learning into clear phases to keep momentum high and builds confidence along the way.

• Phase 1: Core tools and cybersecurity
• Phase 2: Collaboration and communication platforms
• Phase 3: Advanced tools, AI literacy, and automation
• Phase 4: More niche, specific digital skills

Track success

Use built-in dashboards or self-assessments to track the skill gained over time, any reduction in IT support needs, and overall course engagement and completion rates. Overtime, you'll see small wins turn into big progress.