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Business Skills Training Courses - Go1

Business Skills

Enhancing the business skills of your workforce enables them to upskill and develop where it matters most. At Go1 we offer a large variety of business skills training courses, covering topics including accounting and finance, project management and leadership, ensuring that you have access to all the materials you need to succeed.

Millions of messages are sent through email daily. Do you know what your messages say about you? Learn strategic etiquette for your communications that can impact your overall results. Using application exercises, rich multimedia and Enspark"s signature Reality Check process, this course will give you the foundation you need to be effective in your email messages.Learning Objectives <ul><li>Learn the essential parts of an e-mail and how to use each effectively</li><li>Project a professional image by using proper etiquette in e-mail communication</li><li>Determine whether e-mail is the best method for specific business communication</li><li>Use strategies and best practices for composing professional business e-mails</li></ul>Time to complete30 minutes

Business Email Etiquette

Making better decisions within an organization is crucial to getting better results. However, effective decision-making can become a significant challenge in a complex organizational environment with competing interests and limited resources. This Critical Thinking and Problem-solving course by Cathy Presland (Economist and Government advisor) will help you overcome that challenge. We'll teach you to apply a structured and straightforward approach to problem-solving so that new options become clear. You'll also learn how to use a critical thinking framework to solve problems at work.Course Prerequisites This Critical Thinking and Problem Solving course assumes no existing knowledge of the topic.Course Details This Critical Thinking and Problem Solving training uses a combination of text, bitesize videos, practice exercises and interactive knowledge checks.

Critical Thinking & Problem Solving

Course OverviewThis is the only online course you need to acquire the business acumen to:<ul><li>Manage a project on your own</li><li>Understand how to structure projects in large, medium, and small organizations</li><li>Become a project manager</li><li>Get promoted and apply what you learn here to the real business world</li><li>Gain an all-around view of why some projects succeed and why others do not</li></ul>Target Audience <ul><li>University graduates interested in a project management career</li><li>Young professionals who would like to improve their project management skills</li><li>Anyone who wants to learn how to manage an entire project on their own</li></ul>Learning Objectives <ul><li>Learn the fundamental theory and best practices of project management</li><li>Perform an entire project from the beginning until its end, observing real-life scenarios and using practical PM templates!</li><li>Understand the project manager role and acquire the skills needed to become a successful project manager</li><li>Study Agile project management, performed with Scrum</li><li>Learn how to initiate, plan, execute, control, and complete a project</li><li>Develop the skills to manage an entire project on your own</li></ul>Business Outcomes<ul><li>Project management fundamentals</li><li>Improve project management skills</li></ul>

The Project Management Course: Beginner to PROject Manager

Are you constantly "firefighting"? Does it seem as though problems always appear at the last minute or just before the weekend? In this course, you will learn strategic steps to prevent much chaos and solve new or recurring problems. Through the use of application exercises and rich multimedia process, your ability to think critically and solve problems effectively and in a timely manner will increase thus propelling your end results to new heights.Learning Objectives<ul><li>Identify and diagnose the root of a problem as opposed to treating symptoms</li><li>Use critical thinking to develop alternate solutions to problems and evaluate potential outcomes</li><li>Choose and implement appropriate solutions and strategies to solve problems</li><li>Ensure success by monitoring progress, verifying resolutions and evaluating results</li></ul>Time to complete35 minutes

Critical Thinking and Problem Solving

"If your organization values out of the box thinking this course is for you. The course works well as stand - alone training or use it to break the ice and open minds as a kick-off for a larger workshop or retreat." Target AudienceBusiness / Professional Employees Business OutcomesImprove professional soft skills in the workplace.

Creative Problem Solving

Course IntroductionThere is more to selling than making a pitch and hoping to make a sale. An understanding of customer psychology is always part of successful selling. Sales professionals need to understand how to develop a relationship with customers and listen to the right clues. Dealing with rejection is an issue all sales professionals must come to terms with. They must also learn to move on after rejection. Joe Ilvento, CLO and Worldwide Director of Talent Development for CommVault Systems, shares his passion for selling and teaching others the art of selling, including respecting customers and ensuring their needs are served. He is the author of License to Serve: Beyond Selling that details skills successful sales professionals must develop to meet their customer’s needs effectively. In this course, you will learn nuances of sales techniques and how to look at sales rejection positively. The strategies and tools outlined in this course can be utilized by anyone, irrespective of whether they are in the business of selling products and services or their “customer” is a co-worker, member of a community, board of directors, an employee, or a member of senior management. Who Should Attend<ul><li>Entrepreneurs</li><li>Business Heads</li><li>Sales Managers</li><li>Pre-Sales Managers</li><li>Executives</li></ul> Course MethodologyThis self-paced e-learning course is based on an exclusive interview with Joe Ilvento, CLO and Director of Talent Development for CommVault Systems. Learning Objectives<ul><li>The importance of building value</li><li>How to develop a relationship of trust with your customers</li><li>How to listen for cues to close a sale</li><li>Practical suggestions for dealing with hostile or indifferent potential customers</li></ul> Course Modules<ul><li>Building Value</li><li>Overcoming Barriers</li><li>Using The Right Sales Tools</li></ul>

Effective Sales Techniques

Course DescriptionLearn how to use Xero, and FAST!Gain an intermediate level of knowledge and learn how to use Xero Accounting to manage your own business accounts or your client’s accounts. This Xero training will set you up with a strong understanding and practical knowledge of Xero to advance your business or career.  Course DurationFit study around your schedule, in your own time, and expect the course to take around 15 hours.

Certificate in Xero

Successful enterprises make the most out of the information available to them. They derive value from the numbers driving their business – and this course presents a wide range of practical skills in managing these numbers. 
  
The Business Analysis course will take you through a proven, structured process to improve your ability to collect, analyze and forecast information to generate valuable insights and make well-supported business decisions.

This course combines practical Excel tutorials with real-world business scenarios to help you develop your skills in business analysis, data analysis, and financial forecasting. 

Course Prerequisites 
This Business Analysis course assumes you have a basic understanding of Microsoft Excel, including basic data handling, spreadsheet structure, and spreadsheet formatting. 

Course Details 
This Business Analysis course uses a combination of text, bitesize videos, downloadable practice exercises and interactive knowledge checks.

Business Analysis

You Can't Change the World, You can Only Change YourselfTo get what you want, develop yourself.This is a short course to help you overcome the usual obstacles that get in the way of developing yourself, be they, time, money or resources. Developing yourself is one of the best investments you can make in your health, wealth and happiness. What will self development do for you?Do you want:<ol><li>To earn better promotions, increases and bonuses?</li><li>To have the skills to choose the work you want to do?</li><li>To know how to manage stress and deal with conflict?</li><li>To grow yourself and have confidence in your abilities?</li></ol> Well the only options are to: <ol><li>Wait for someone to give this to you, </li><li>Work hard in the hopes that these materialise or </li><li>Develop yourself to improve your skills and change your behaviours.</li></ol>That's why developing yourself is the first step to Self Leadership.But development is difficult because:<ol><li>Development takes time and money</li><li>Urgent distractions take focus away from more important long term priorities</li><li>Of too many competing priorities and not knowing what gives you the best returns</li><li>Getting going is difficult</li></ol>Solve these problems and you will be on the way to creating the person you want to be.

Self Leadership: Developing Yourself

Leaders play a pivotal role in shaping environments where motivated workers consistently deliver excellent results. This course provides an essential foundation for fostering positive workplace relationships and effective leadership, exploring the characteristics of an effective workplace, focusing on trust-building, core leadership values, and ethical decision-making. Investigate interpersonal styles, conflict resolution, and communication strategies that nurture team collaboration, and sustained productivity and performance.

Introduction to Effective Workplace Relationships

Communication is a two-way process – while one person provides information, another must not only understand what is meant, but also show that they’re being receptive to that information. This requires strong listening skills – a vital asset in any business environment. In this course, you'll work on sharpening your listening skills and getting yourself in the right receptive mindset for communicating. You'll learn how to recognize the behaviors that indicate receptivity, as well as to identify the different types of listener. You’ll also learn how to ask the right questions to ensure that you understand what is being communicated.

Become a Great Listener

To achieve key results, it's essential to create the right goals. Well crafted goals are better adopted, communicated and executed. The overall goal of this program is to enable managers to learn and apply a practical management-centric goal setting process. A process that is designed to reflect the current reality managers are facing -- dynamic, fast moving, complex, team-based, and cross-functional. Upon completion each learner will have completed the process as well as identified future opportunities for development. This program is part of the New Management Fundamentals Series. CertificationThis course aligns with the CAP Body of Knowledge and should be approved for 0.5 recertification points under the Operational Functions content area. Email <a href="mailto:info@intellezy.com">info@intellezy.com</a> with proof of completion of the course to obtain your certificate.

Business Skills

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