In this part of our Master Class with Steve we are going to be talking about Why ongoing learning is Important. Due to Steve's experience in the Army and in business, he has been involved in a number of programs with very different approaches to training and provides us with some great insight into how you should set up your team training programs. During this weeks discussion we will be covering areas like keeping your team happy and motivated to give their best performance, improving processes and deviating from manuals.
"So why is training important? Training is vitally important, businesses are made up of people. The Best businesses are made up of the best people, but even the best people have to know what to do day to day. And if you're a founder or manager, it's probably behold on you to give your employees the most valuable feeling that you possibly can. Not only does it make business sense, but it's just a nice thing to do and a better work environment."
"I'm a huge fan of training. I'm a huge fan of manuals and procedures. That doesn't mean you should blindly follow your training, or blindly follow a manual or procedure, but you need to give your staff the empowerment where if the manual is wrong, change it and make it correct. They should never receive permission to blindly go off and do something wrong because it's written down. I'm a big fan of training, big fan of manuals. I spent my first nine years as a regular soldier and they were quite big on training and manuals and that's rubbed off a bit."
If you'd like to find out more about Steve and what you will be learning in the Master Class you can watch his introduction video HERE.
Make sure you tune in next week when we will be delving into Steve Baxter on Ideas
To learn some more about why ongoing to learning is important, you can also have a look at this fantastic video from Wofford College president Ben Dunlap as he tells the story of Sandor Teszler, a Hungarian Holocaust survivor who taught him about passionate living and lifelong learning.