How Six Sigma training can help your team

John Sherman

So, you’ve heard about the Six Sigma certification – but what exactly is it and what can it do for your team?

Well, to answer this question let’s start from the very beginning…


Six Sigma was first created in 1986 and since then it has become a popular and successful way to improve businesses and organizations around the world.

Six Sigma is a set of methods that you can use to improve the efficiency and effectiveness of your business.

How does it do this? Well,  Six Sigma provides you with a methodology that you can follow to eliminate any errors or problems that are currently hindering your business.

These methods can be applied to anything and any situation and can be used across a variety of industries. It’s not a set of rules that you have to strictly follow - it’s a new way of thinking, identifying and optimizing the processes in your business.

Now that you know Six Sigma can improve businesses processes, how exactly does it do this? Let’s have a look and break down the methods so you can see how it works and how you can use it.

First, it starts with defining the process and what the problem is. After all, you can’t solve the problem if you don’t know what it is or what is causing it.

Once you’ve identified what your error or problem is you can move on to the measuring part of Six Sigma. This involves evaluating your current performance and what’s really happening within your business.

The third step is analyzation. This is where you break down your process and the problems you’ve got and find out what is causing the issues you’re experiencing.

Next, this is your opportunity to think of ways to improve your process and how you can implement those actions into the day-to-day runnings of your business.

Once everything is in place and you’ve figured out what’s needed, it’s all about control to maintain those new actions and sustain a successful process.

There are three levels of certification you can offer your employees – the yellow belt, green belt and black belt. They all offer different rewards for your team and it’s worth look at your options to see which level of mastery you should be shooting for and in what sort of time frame.

So what benefits will it offer your workforce? Quite a few, it would seem:

Increased productivity

When you’ve got lots of problems that are holding back your business, this affects your productivity and wastes precious time.

But, by utilizing what you learn through Six Sigma, employees can reduce any errors or problems that are putting a strain on your organization. By identifying the problem and solving it, your team can be more productive and increase revenue.

After all, inefficient processes are costing your business money, so you’ve got to find ways to break the barriers that are hindering your employee productivity.

(Once you’ve eliminated these problems, this also lowers the risk of non-compliance).

With increased productivity comes better time management and these both equal more success for your business!

Better skills

With Six Sigma, your employees are learning new skills that they can use every day.

The methodology allows your team to practice analyzation skills and problem-solving, as they dive into business processes and figure out what’s wrong and what needs to be improved.

Plus, employees not only find solutions, but they make sure that they’re carried forward to make your business successful.

In addition, Six Sigma is a great way to prepare employees for leadership roles and future promotions within your company and will let you improve your business from the ground up.

Customer satisfaction

When you introduce better processes within your company, this is going to lead to customer satisfaction as the end product. With your business running more efficiently, customers will value the products or services you’re offering them and this leads to customer loyalty and them supporting your business.

What’s more, when your customers are loyal to your business, this means that they can spread  the word about your services or products to people they know. This, in turn, brings around more business for your company.

We all know how important your relationship with your customers is and by minimizing the risk of their dissatisfaction through improving processes, you can retain your customers and they won’t go to your competitors.

Better communication

When everyone knows how to deal with a problem and has the methodology they need to solve them, your whole business runs smoothly. This means that team members can communicate properly and work together and this leads to higher morale and better team cohesion.

With Six Sigma, you can get everyone working and moving forward together.

All of these benefits of Six Sigma mean that you can improve and make your company more successful. And that’s something we all want, right?

When your team is trained in Six Sigma, you can make sure that any errors in process or problems you’re experiencing are solved. Following the methods of Six Sigma will get you there and allow you to run a business that can handle anything!

We’re always looking for ways to improve our business. So, now with Six Sigma, there’s a tool your team can use to actually do it.

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