The new year is here, and it's the perfect time to start learning something new. At Go1 we have been busy making sure you can kick off your 2016 in style by providing a whole heap of new courses on a range of topics that are free for all of our users!
There are now 70+ courses available for free in our Marketplace covering a huge range of topics from Creating an Awesome User Experience, all the way through to Breaking Bad News. There's something for everyone, so start your year off the right way by learning something new!
Marketplace courses are available to all Go1 users for free by logging into your account and clicking on the Marketplace button on the LMS Menu on the left hand side of the screen as shown below. If you don't already have an account, you can sign up for free HERE and start enrolling into courses.
The Art of Being Heard
People who get heard are people who have something worthwhile to say and who have also developed other important skills as well. On the other hand, some of the quietest people around are known among their colleagues as great communicators. Why is that? This two-module course explores the connection between speaking and listening, and provides some commonsense guidelines for becoming a better communicator. A short quiz follows the first module and second module.
Breaking Bad News
This is a course on how to break bad news to people using the SPIKES technique, which is commonly used or taught to doctors in breaking bad news to patients. When telling anyone any form of bad news, whether it be telling them of a serious medical condition or telling a customer about a serious problem that affects them personally or their business, having a methodical approach is highly important.
Using Social Media to Build Brand Loyalty
Social media is such an integral part of most people’s lives that it’s now vital that all businesses have a social media presence. It is no longer enough to just have a website; businesses must also choose several social media platforms and use them to engage with their customers and provide customer support, thereby building brand loyalty. Incorporating a range of video material, summary notes and links to further reading, this course provides an introduction to social media marketing and offers some guidelines about social media etiquette.
Creating an Awesome User Experience
What if every interaction you have had with a client was publicly listed on social media? It’s a scary thought right? Your every word for the world to see! Well to be honest, this isn’t too far from the truth. Social media is defining how companies interact with their clientele more and more and it is proving to be very powerful in making or breaking a company. In this course, you can learn how to harness the experience your client is receiving and turn them into a promoter of your company.
How to Master Public Speaking
Many people would rather die than stand in front of a microphone. It doesn’t have to be that way. This brief course will show that anyone can become a polished public speaker with practice. We've designed it for the person who wants to feel confident while powerfully delivering a message to any audience, large or small.
Recording an Instructional Video via Webcam
Want to learn how to record a professional looking video with only your laptop and phone? This course will teach you some baisc tricks on how to use your webcam and voice recorder to produce a professional quality video!
Managing Workplace Discrimination
Of all the people issues faced by managers, harassment and discrimination are probably the most common. There are numerous pitfalls associated with managing these issues and because managers are generally unaware of their responsibilities, they run a very real risk of finding themselves in very hot water when situations of harassment and discrimination occur. The purpose of this course is to provide managers with the critical information they need in order to deal effectively with the potential threat of harassment and discrimination in their day to day work activities, avoid claims of discriminatory harassment, and maintain a productive work environment.
The Fundamentals of Effective Teamwork
While everyone knows that business success is the result of collective team effort, it's not always easy to identify exactly why some teams work better together than others. This course takes a fresh look at team dynamics and offers new insights into the behaviours which characterise effective team work.
How to Build a Business Model for a Startup Company
The failure rate for startups is extremely high; by some estimates, 80% to 90% of all startups end up closing their doors. One of the ways you can increase the probability of your startup succeeding is to develop a business model at the outset, before writing a business plan. This course will teach you how to build a business model for your startup, why you need to develop one before writing a business plan, and how to build and develop a strong customer base.
Conflict Resolution in the Workplace
If you work in an office you’ll know what it’s like to butt heads with a colleague, or worse a superior. Some level of conflict is pretty much inevitable when personalities and egos collide but the realities of the workplace often feed the flame. This three-module course is aimed at helping you make sense of the irritation you often feel, understand how most interpersonal workplace conflicts can be relatively easily remedied, and appreciate the perils of unresolved conflict. For those sometimes unavoidable moments when conflict erupts into outright confrontation, the closing module offers strategies you can use to defuse the situation – or at least escape unharmed, both physically and in terms of the law.