Course of the week: Basic Written Communication for the Workplace

Enrol in this course to develop skills that will allow you to get your message across to others as well as understand the message being presented to you.
Erin O'Connor

The content spotlight this week is on Interaction Training's course called Basic Written Communication for the Workplace.


The types of communication that occur in the workplace range from a simple hallway conversation or telephone chat to formal written documents, meetings and presentations. Interaction Training have a catalogue of communication courses that cover all formats and mediums different people use to communicate in different ways in the workplace.

Basic Written Communication for the Workplace is the course of the week, because it focuses on skills to help ensure your written communication best conveys your intended message. The course effectively balances the teaching well with practical exercises, to actually help to improve your written communications.

When building out a workplace communication learning program, written communication is often the first topic Human Resource Managers will include. Go1 Premium offers a variety of courses to help improve your written communication skills. This course is one of our more popular because it covers all the aspects required to improve writing (including your messaging and grammar) and is applicable to any format of writing undertaken in the workplace.

Course details:

The course contains a single interactive module which has an expected completion duration of one hour. The module is divided into different sections, which Interaction Training views to be the key components of written communication.

  • The Writing Process = planning, writing, revising
  • Grammar and Punctuation = commas, quotations, apostrophes
  • Specific Document Tips = email, letters, memos, proposals

Each topic concludes with "practical exercises", which are essentially several quiz questions to affirm your learning.

Course snippets:

The Writing Process:

"Whenever possible, use an active voice rather than a passive voice because an active voice is always more compelling and immediate. For example: Mary hit the ball is preferable to: The ball was hit by Mary."

"Try to use short, declarative sentences and bullet points or lists rather than long, rambling sentences. As a general rule, if a sentence is longer than 30 words, then it is too long!"

Who is Interaction Training?


Interaction Training is one of Go1's content providers that specialises in interactive files. The Interaction Training courses are tailored to an Australian audience, particularly the compliance content, however their Ready2work category of content provides general and varied content applicable to international learners. Ready2work targets the skill gaps of people entering the business world. Go1 is very excited to be able to make this content available to you, as it comes from subject matter experts and is great for Small - Medium Businesses.

*Interaction Training content is available to all Global Go1 Premium content subscribers.

Want more details about Communication courses?

Check out last week's blog!

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