Two Way Communication

Two Way Communication

Pearls of Wisdom
Updated Jun 05, 2018

Course description

Takes you through the stages of Shannon and Weaver''s ''Model of Communication'' and highlights the importance of each stage of the model from ''internal processing'' through to ''feedback''. Following this model will ensure effective two way communication.

Learning outcomes

  • Describe the stages of effective communication
  • Recognise the importance of using the right communication method