Service Attitude: Equal Respect

Service Attitude: Equal Respect

Chart Learning Solutions
Updated Nov 21, 2019

Employee service attitude in a customer-facing role reflects the company culture, so it's important to get it right. After this course, you will understand why respect is so important and how it is much easier to lose than it is to gain. You will also learn ten ways to show every customer the same courtesy no matter how difficult they may be behaving.