Barney and Carol agree that what's needed for masterful training is good structuring and session design and crisp delivery. Marcus praises Carol for her organizational skills, although Serena thinks shes somewhat too good with catchy acronyms. Casey points out that an effective trainer is attuned to peoples different learning styles. Marcus brings fun to training with boxing kangaroos for conflict resolution and hat day for exploring stereotyping and prejudice. Serena likes to break sessions into small groups and give them a challenge. Sam commends Steves approach to storytelling, giving facts along the way that can be retained for future use. Sam also favors mnemonic devices for remembering key points. Dion and Carol emphasize the importance of skill building and keeping energy levels high, which can be done for example through role-plays that provide opportunities for correction and practice.
Key Learning Points
Design and deliver quality training so people enjoy learning.
DELIVER TRAINING MASTERFULLY
Comedy makes learning fun
This course is part of the Cutting Edge Communication Comedy Series, created by Psychologist Eve Ash and comedienne Erin Brown, starring Emmy-award winning Kim Estes. A powerful training series covering topics every workplace needs to address. Short, sharp and funny with simple messages and skills for everyone.
Cutting Edge Communication follows several characters through a landscape of social faux pas, insult and embarrassment. This series will amaze and enter-train, covering important lessons in human interaction, motivation, leadership, service, unprofessional behavior, apologizing, negotiating, stress, difficult people among many other workplace hot button issues.
Everyone will laugh and learn with these short episodes that highlight dos and don'ts. This Australian produced series was filmed on location in Los Angeles.