course
Conflict Management
WorkForge
Updated May 24, 2025
What you'll learn
- Identify reasons why conflicts occur
- Differentiate between positive and negative conflict
- Apply strategies for handling conflict
- Implement steps for successful collaboration
Course Description
In this course, you’ll find out why conflict occurs. You’ll learn how to identify the differences between positive and negative conflict as well as the common strategies for handling a conflict. You’ll also discover the six steps involved in successful collaboration. Finally, you’ll find out what you can do to help resolve group conflict
