AODA: How to lend a helping hand
interactive

AODA: How to lend a helping hand

Workright Ltd
Updated May 21, 2025

What you'll learn

  • Understand AODA and OHRC requirements
  • Learn Integrated Accessibility Standards
  • Implement Customer Service Standard
  • Assist persons with disabilities effectively
Course Description

The Accessibility for Ontarians with Disabilities Act (AODA) requires all Onatrio employers to train their employees on the requirements of the AODA. In this online compliance training, participants will:

  • Understand the Ontario Human Rights (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA) and how they work together
  • Learn the Integrated Accessibility Standards for Ontario Workplaces
  • Understand the Customer Service Standard and how to implement it
  • Develop skills to "lend a helping hand" to persons with disabilities through video demonstration