Poor communication is a frequent cause of mistakes, misunderstandings and animosity.
Benefits of using this Useful Guide
This Useful Guide will explain; The importance of listening as part of the communication process, How to improve your listening, How good listening saves you time, How good listening helps to get the job done, really well, every time, and The motivational power of listening.
Listening: What it is
Communication is the two-way transfer of information that results in understanding.
