Written Communication Skills for the Workplace
interactive

Written Communication Skills for the Workplace

Communicating well pays off. Learn how to plan and structure emails and how to use your writing to make an impact.

Maestro
Updated May 29, 2024

What you'll learn

  • Learn to consider your objectives and audience before writing a workplace communication
  • Use a structure that makes the objectives and action items of your writing as clear as possible 
  • Apply different communication styles based on your audience
  • Evaluate your written communication using checklist of best practicesUnderstand how professional written communication can vary by platform
Course Description

Even though “writer” isn’t in most people’s job titles strong written communication skills are important in many workplaces. Communicating well especially in written form can benefit your work in many ways and everyone can improve their writing skills simply by taking time to practice.


This self-directed course provides an introduction to workplace written communication with a focus on email communications through concise content and beautiful illustrations. The course covers best practices for planning your communication structuring your content and using your writing to make an impact.