interactive
Workplace Diplomacy Module
This course explores in detail the importance of workplace diplomacy and tips to help secure a win-win outcome.
Access Workplace Skills
Updated May 26, 2024
What you'll learn
- The importance of diplomacy in building and maintaining good interpersonal relationships in the workplace.
- How to build your diplomacy skills through practising active listening, respecting others, and emotional intelligence.
Course Description
Diplomacy and tact are essential workplace skills which take time, patience and good judgement to develop. By honing these skills, you will be able to convey your ideas or opinions without damaging relationships or causing offence. This course explores why diplomacy is important, how to become a diplomat, and the key skills involved in effectively communicating with others, including developing your emotional intelligence to help secure a win-win outcome.
In addition to a high quality video, this Module features expanded learning content blocks and a short quiz to check your understanding.
