The quality customer service process

COURSE
Interaction Training
1 hr

The quality customer service process

COURSE
Interaction Training
1 hr
A$60per person
A$60per person

The simplest way to foster customer loyalty is to adopt an ethos of quality customer service. From word-of-mouth to loyalty rewards programs, it is amazing how quality customer service brings repeat business. Training your team to have superior service skills is the first pillar of loyalty success. In this course, we embrace that shift as we investigate the Quality Customer Service process, where the first step is to determine who your customers are. 

Learning
The quality customer service process
The simplest way to foster customer loyalty is to adopt an ethos of quality customer service. From word-of-mouth to loyalty rewards programs, it is amazing how quality customer service brings repeat business. Training your team to have superior service skills is the first pillar of loyalty success. In this course, we embrace that shift as we investigate the Quality Customer Service process, where the first step is to determine who your customers are.
The quality customer service processinteractive