This module will present you with a number of ideas, techniques and strategies to help you overcome problems and challenging situations in the workplace. By the end of this module you should be able to:
- Identify the benefits of developing problem solving abilities,
- List a number of different problem solving strategies,
- Apply problem solving strategies to different situations,
- Rate the appropriateness of potential solutions.
This module should take approximately 15-20 minutes to complete and will be followed by a short assessment to find out how well you've understood the material covered.