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Quality Conversations - Listening Skills

COURSE
CE
Catalyst Education
30 mins

Quality Conversations - Listening Skills

COURSE
CE
Catalyst Education
30 mins
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free

In this module you'll develop your auditory acuity and learn to distinguish between 'hearing' the customer and really 'listening' to them. Furthermore you’ll learn to implement active listening techniques.

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Learning
Core - Listening Skills

This module should take approximately 15-20 minutes to complete and will be followed by a short assessment to find out how well you've understood the material covered.

Core - Listening Skillsinteractive