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Quality Conversations - Customer Service - The Eight Step Process

COURSE
CE
Catalyst Education
30 mins

Quality Conversations - Customer Service - The Eight Step Process

COURSE
CE
Catalyst Education
30 mins
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry for free
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry for free

In this module yo will introduce you to the 8 step process of customer service calls and explain how the Quality Conversation strategies and processes fit within the customer service call flow.

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Learning
Customer Service - The Eight Step Process

This module should take approximately 15-20 minutes to complete and will be followed by a short assessment to find out how well you've understood the material covered.

Customer Service - The Eight Step Processinteractive