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Quality Conversations - Angry and Upset Customers

COURSE
CE
Catalyst Education
30 mins

Quality Conversations - Angry and Upset Customers

COURSE
CE
Catalyst Education
30 mins
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free

In this module your avatar QC will discuss how to get the temperature down on "overheating customers".

Important Information: Please be advised that this course is developed with Adobe Flash technology. If the course module is not opening, you will need to have your computer browser flash plugin enabled . For assistance in enabling flash plugin, please follow the instruction provided here.

Learning
Core - Angry and Upset Customers

This module should take approximately 15-20 minutes to complete and will be followed by a short assessment to find out how well you've understood the material covered.

Core - Angry and Upset Customersinteractive