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Shannon Herrera

We often get hired for a job because of our technicals skills, but those skills are just a small part of what helps us be successful. In this playlist of courses, you'll learn the importance of communication skills and how improving these skills can have a big impact on your ability to succeed.

Thrive Learning

Tired of getting your wires crossed? Learning about how you and others around you prefer to communicate can help you understand each other better. Here we look at some different communication styles so you can do just that.Learners who take this resource will understand:<ul><li>Different communication personality types</li><li>How to understand and communicate with other people</li></ul>Target audience: All learners

Personality Styles

Identifying Behavioral Styles

Identifying Negotiation Types

Understanding work styles

Understanding Personality Differences

Identifying types of conflict

Identifying learning styles

Communication styles

Talent Quest

In today’s corporate world, it is important for a leader to develop writing skill and create a personal brand. When you are able to write crisply and relevantly about topics you understand well, you will influence not only those in your organization but customers, industry peers, and potential clients too. Whether writing emails, business letters, online articles, or posting on social media, you have the ability to set yourself apart from other leaders if you can convey ideas in a way that clearly and powerfully persuades, motivates, or informs. In this lesson, you will learn how to plan, organize, and write business communications as well as create and manage your personal brand. Accreditation0.25 hours, Continuing Education Units (CEU) from the Society for Human Resource Management (SHRM)
0.25 hours, Continuing Education Units (CEU) from the HR Certificate Institute (HRCI)

Business Writing Techniques

Effective Email Communication

Professional Communication

Executive Communication

Business English proficiency

Writing Skills

Writing effective greetings

Learn how to write clear and direct business communications.


Business Communication Skills

Learn how to use active listening techniques, which are a valuable listening skill, to make a conscious effort to understand what people are really saying.

Active Listening

Auditory learning techniques

Discerning Listening Types

Using active learning techniques

Developing Interpersonal Skills

Body Listening

De-escalation techniques

Learn how to use active listening technique to make a conscious effort to understand what people are really saying.

Skills Hub

Storytelling can be used strategically in business to change attitudes and behaviours. This short video course will give you an overview of a simple structure that can make the stories you tell pack more punch! This microlearning course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.

Crafting Persuasive Stories

Creating impactful stories

Confident storytelling abilities

Multimedia Storytelling

Storytelling for all audiences

Storytelling

Captivating storytelling

Communicate more effectively in the workplace by becoming an excellent storyteller

Storytelling For Business - A Model To Follow

Micro Learn

Questions form part of our everyday lives, but why do we ask them? This module explores the different types of questions and the situations in which they are most effective. We will also look at questions that should be avoided and how to set the scene for effective communication.In addition to a high quality video, this Module features expanded learning content blocks and a short quiz to check your understanding.

Differentiating open and closed questions

Question formulation

Questioning

Effective Questioning Techniques

Formulate questions

Identifying question types

Asking Closed Questions

This module extensively looks at the different types of questions, and identify best practices in asking questions.

Asking The Right Questions Module

Title	Duration	Provider
Communication styles	4 mins	Thrive Learning
Business Communication Skills	15 mins	Talent Quest
Active Listening	7 mins	Mind Tools
Storytelling For Business - A Model To Follow	2 mins	Skillshub
Asking The Right Questions Module	15 mins	Access Workplace Skills

Communication Skills

5 resources

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