Verbal Self-Defense at Work (Part 3 of 4): Recognizing Put-Down Styles
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Verbal Self-Defense at Work (Part 3 of 4): Recognizing Put-Down Styles

BizLibrary
Updated Feb 05, 2019
Welcome to the "Verbal Self-Defense at Work" series of video lessons! While the assumption of goodwill must rule every workplace, occasionally, you will encounter people who cross the line of respectful discourse and whose "word games" flirt with the gray area between honest humor and covert aggressiveness and bullying. When it comes to defending yourself verbally, half the battle is identifying what’s being done to you. If you can recognize a shot at you when you see one, and if you can figure out the tactic the other person’s using, then it’ll be easy to decide how to respond. This lesson will help you recognize the common types of attack in the put-down game.
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