Verbal Self-Defense at Work (Part 2 of 4): Analyzing the Put-Down Situation
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Verbal Self-Defense at Work (Part 2 of 4): Analyzing the Put-Down Situation

Biz Library
Updated Feb 05, 2019
Welcome to the "Verbal Self-Defense at Work" series of video lessons! While the assumption of goodwill must rule every workplace, occasionally, you will encounter people who cross the line of respectful discourse and whose "word games" flirt with the gray area between honest humor and covert aggressiveness and bullying. In this video lesson, you will learn to recognize and win the put-down game. This requires establishing the intent of the aggressor, walking away from your ego, and removing the payoff.