Using Positive Selling Skills to Promote Wine & Champagne

Course Overview

What is the difference between a sauvignon blanc and chardonnay? ….. How do I open champagne?…. How can I recommend a wine to a customer? …. Professional Wine and Champagne Service. No need to be a sommelier and indeed many restaurants do not require that level of knowledge. However, whatever type of restaurant you work in, a base knowledge of wine and champagne and professional service standards will increase your confidence and professionalism and the customer experience. You can use all the modules within this Professional Wine and Champagne Service programme or select just one that fits your needs.

Learning Objectives

Identify the 3 steps to positive selling and how to use them

Target Audience

The Professional Wine and Champagne Service is designed for all operational F&B staff in hotels, restaurants and bars to develop their knowledge of Wine and Champagne service. The Professional Wine and Champagne Service modules can be used as a complete programme or individually for specific training needs or refreshers. Individuals may like to develop their own knowledge and confidence or use the module certificates at interviews. The Professional Wine and Champagne Service programme will contribute to the guided learning hours for those staff completing a hospitality apprenticeship.

Duration

60 minutes