Tammy isn't sure how she feels about striking over pay and conditions. Collective bargaining, as Carol points out, is when employers and employees meet to discuss the terms of their collective agreement. Marcus tries to persuade Serena that the collective agreement for Cutting Edge staff is fair; however Serena is unconvinced noting that there is a picket going on. They realize that Casey is picketing Cutting Edge because Marcus and the staff forgot the anniversary of her pet ferrets death. Marcus and Serena call staff together to discuss the problem, with the aim being communicate, not escalate. Meanwhile Carlos practices bargaining for better work conditions with Sanjay (Dion). Marcus placates Casey by promising that the office will henceforth commemorate Hercules life.
Key Learning Points
Work together and communicate. Achieve common goals.
UNIONS AND COLLECTIVE BARGAINING
Comedy makes learning fun
This course is part of the Cutting Edge Communication Comedy Series, created by Psychologist Eve Ash and comedienne Erin Brown, starring Emmy-award winning Kim Estes. A powerful training series covering topics every workplace needs to address. Short, sharp and funny with simple messages and skills for everyone.
Cutting Edge Communication follows several characters through a landscape of social faux pas, insult and embarrassment. This series will amaze and enter-train, covering important lessons in human interaction, motivation, leadership, service, unprofessional behavior, apologizing, negotiating, stress, difficult people among many other workplace hot button issues.
Everyone will laugh and learn with these short episodes that highlight dos and don'ts. This Australian produced series was filmed on location in Los Angeles.