Understanding customer needs

Understanding customer needs

Interpreting and confirming the specific requirements of each client, and tailoring solutions accordingly.

Updated May 06, 2021

Have you ever been in a situation where someone wants to "sell" his/her solution to a problem, without bothering to find out what your real need is? And have you had the feeling you are not being listened to or understood?

In this pill you will learn to understand what type of customer you have before you, and to listen and understand their needs.