In this course, you will cover the following topics:
- Identify and understand the origin of anger
- Facing individual feelings of anger
- Facing the anger of the other person
- Clear examples of anger in professional situations.
- The positive sides of anger.
- Methods to deal with the anger of others.
Target Audience
All professionals.
Accreditation
PMI accreditation: earn 0.5 PDU from PMI.