This course will help you conduct an investigation to get to know your customers better. As a result, you’ll have a more in-depth understanding of your customers as well as more complete answers to the discovery questions. By completing this course, you will have strengthened your understanding of your customers’ needs and what you can do to meet them. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute). An Elearning! Magazine Excellence Award Winner: Management Development Learning Track.