Treating Customers Fairly - Finance

Treating Customers Fairly - Finance

Updated Jan 08, 2019

Course Overview 

This course covers what is ‘Treating Customers Fairly’ (TCF), the outcomes and how to handle related complaints. The course will last 15 minutes and there will be a quiz at the end to test your knowledge.

Target Audience 

Business and corporate

Learning Objectives 

  • What is ‘Treating Customers Fairly’ (TCF)?
  • The Outcomes from TCF
  • What is NOT TCF
  • How to handle related complaints


15 Minutes