interactive
Someone Resists Change
Use techniques to identify the real reason(s) behind an objection to a particular change.
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In truth, people dont resist change, they resist particular change. Isolating the factors behind their objections to the change will help you address and overcome such resistance. The goal of this "What to say when..." course is to show how to identify the reasons why a particular person is resisting change and to provide the techniques required to bring that person to your side.