Social Media Awareness Video Plus
Interactive

Social Media Awareness Video Plus

A review on the different types of social media platforms and how to utilise it to form customer relationships.

Micro Learn
Updated Jul 11, 2018

As social media platforms have changed the way society interacts, it’s more important than ever that organisations understand and utilise this technology to form relationships with customers in real time. This module explores the types of platforms available, considers why people share information, explains the value of producing engaging content, and investigates the risks and benefits of using social media.

This Video Plus course contains a high quality video and short quiz, perfect as a handy refresher or for learners who are pushed for time!