Social Media Awareness Module

Social Media Awareness Module

A full course on the different types of social media platforms and how to utilise it to form customer relationships.

Micro Learn
Updated Jul 11, 2018

As social media platforms have changed the way society interacts, it’s more important than ever that organisations understand and utilise this technology to form relationships with customers in real time. This module explores the types of platforms available, considers why people share information, explains the value of producing engaging content, and investigates the risks and benefits of using social media.

In addition to a high quality video, this Module features expanded learning content blocks and a short quiz to check your understanding.