Interactive
Six Sigma: The Five Whys Technique
BizLibrary
Updated Feb 12, 2019Welcome to the topic of continuous quality improvement (CQI)! This video course, "Six Sigma: A Method for Eliminating Defects," provides strategies for reducing variance and eliminating defects to optimize productivity at your organization. This video lesson, "Six Sigma: The Five Whys Technique," is the fourth out of six. From this video lesson, viewers will learn what a root cause is, as well as become familiar with the Five Whys technique. In the end, learners will be aware of how to use the Five Whys technique to conduct root cause analysis to find the most basic causes of problems within their organization.
