Shapers - Advanced Communication - Negotiation Skills and techniques

Course Contents

• Skills for success
• Listening
• Questioning
• Clarifying
• Body language
• Techniques for success
• Closing 

Learning Objectives

• Learn negotiation skills and when to use them
• Learn negotiation techniques and when to use them
• Become a confident negotiator
• Appreciate other skills and techniques

Course Overview

Negotiating Skills and Techniques considers the skills, techniques and positive self-image required in a confident negotiator. The selection and demonstration of appropriate skills and techniques and their connection with other skills sets and techniques that influence are also investigated.

Course Duration

25 minutes