Understand how to provide sandwich feedback and assess the issues to be considered.
“We all need people who will give us feedback. That's how we improve.” -Bill Gates Feedback is an essential part of any manager-employee relationship. However, a lot of managers are reluctant giving corrective feedback. They either fear offending the employees or damaging the good rapport built over a course of time. But feedback is essential and beneficial for the manager, the employee, and the organization as a whole. So, how do you give negative feedback? This lesson will introduce you to the technique of sharing negative feedback using the sandwich feedback approach.
0.25 hours, Continuing Education Units (CEU) from the Society for Human Resource Management (SHRM)
0.25 hours, Continuing Education Units (CEU) from the HR Certificate Institute (HRCI)