In today's day and age, every caller likes to feel that they are dealing with a highly skilled and professional organisation. Whenever you pick up the telephone at work, YOU are the organisation!
This training video discusses with viewers the various key factors that contribute to effective communication over the telephone, including:
The information within this video can be applied to any sales situation.
They say you only get one chance to make a great first impression. The telephone call is often the conveyor of the first impression of your business. Maximise those first impressions of with this easy to understand, effective training video.