Responding to employee concerns and issues in the right way helps create the type of employee relationships you want—one in which employees feel comfortable sharing problems and important issues. When you respond poorly to situations, relationships can become strained, often causing employees to withhold information. This of course can create problems, especially when the situation is critical and you need important information right away. For this course you will find out how well you respond to your employees’ concerns and issues will help you identify the actions you can take to strengthen your ability to respond to situations in the right way, thus strengthening the relationships you have with each of your employees. By completing this course, you will know how to evaluate how you respond to concerns or issues presented by your employees. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute). An Elearning! Magazine Excellence Award Winner: Leadership Development Learning Track. This course is part of Vado's Leadership Development learning track which has been approved for 3.25 hours of SHRM (Society for Human Resource Management) Professional Development Credits (PDCs).