Remarkable Customer Service: Names and Greetings

This video will show you how ridiculously easy it is to establish a positive first impression by using your customer’s name along with an inviting greeting. That may make you think this will be a boring video, which is why we’ve filmed a bunch of ways to screw this all up to make it worth watching. You’ll also learn the best name for a store based in Alabama. How is such a random tangent possible? You’ll have to watch to find out!