Remarkable Customer Service: How to Express Empathy
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Remarkable Customer Service: How to Express Empathy

BizLibrary
Updated Feb 19, 2019

The ability to express empathy for your customers’ needs and concerns is one of the most important qualities in providing an exceptional customer experience. This video will cover various right (and hilariously wrong) ways to do it. Will there be some shouting? Probably. Will there also be an animatronic dinosaur? You’ll just have to watch the video to find out!

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