Receiving Feedback with Confidence

Course Overview

Receiving feedback with grace and confidence can be a challenge, especially if the feedback is negative. Many of us have a tendency to get defensive, justify, explain or even deny the validity of the feedback. Learning from feedback is an essential aspect of success. In this course you will learn:

• How to manage your emotions and responses when receiving uncomfortable feedback
  
• What to say and how to act when receiving feedback
  
• How to internalize, learn and develop from receiving feedback positively
  
• Presenter: Donna Marshall, M.A.